Please do not arrive more than 15 minutes prior to your appointment time as we may still be with other clients.
If you arrive late for an appointment we will make every effort to allow the full treatment, however this cannot be guaranteed to avoid inconveniencing other clients.
Please turn mobile phones to silent to keep noise to a minimum.
Please be aware of other treatments in progress.
When using the outside facilities please be respectful of our neighbours.
Please make us aware of any medical conditions prior to your arrival.
Our age policy is 18+ unless accompanied by an adult.(please be aware that under 18s must be supervised at all times and may be restricted to treatment options).
Additional treatments must be booked in advance.
Please dry yourself prior to re-entering the main spa area or relaxation room.
Spa Packages must be paid in full on booking to reserve private use of the Spa. This is non-refundable.
We require 48 hours notice to cancel or re-arrange treatments or Spa bookings.
SPA USE DISCLAIMER